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As outlined in our Accessible Customer Service policy, we are committed to providing accessible customer service. On request, we can arrange for accessible formats and communications supports.

Notice of Collection:

The personal information that you have provided to us to enable us to respond to your inquiry will only be used for that purpose. You will not be placed on any mailing lists, nor will your information be released to any third party, except as may be authorized by law. The authority for obtaining this information from you complies with section 38(2) of the Freedom of Information and Protection of Privacy Act. If you have any questions regarding privacy and your personal information, please contact the Office of the Chief Information and Privacy Officer.


  • General Inquiry: 416-585-7041

TTY (for the hearing impaired):

  • 416-585-6991 or 1-866-220-2290


  • 416-585-6470


Municipal Affairs and Housing
777 Bay Street, 17th Floor
Toronto, ON M5G 2E5


Other ways to contact us

Building and Development Branch
Contact Information

Landlord and Tenant Board
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Phone: 416-645-8080
Toll-free: 1-888-332-3234

Investigation and Enforcement Unit
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Your local service manager
Municipal Services Offices (MSOs)


Disaster Recovery Assistance for Ontarians and Municipal Disaster Recovery Assistance
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Land Use Planning
Municipal Services Offices (MSOs)

Financial Information Return
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Places to Grow/Growth Planning
Phone:  416-325-1210
Toll-free: 1-866-479-9781
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Accessibility for Ontarians with Disabilities
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