Email this pageMinistry Accessibility Plans

In December 2001, the Ontarians with Disabilities Act, 2001 (ODA) was passed into law.  Its purpose is to improve opportunities for people with disabilities and to provide for their involvement in the identification, removal and prevention of barriers to their full participation in the life of the province.

One of the requirements under the ODA is that Ontario government ministries, municipalities, hospitals, school boards, colleges, universities, and public transportation organizations develop annual accessibility plans to make programs, services and buildings more accessible to people with disabilities. The plans must be made available to the public.

Ontario Public Service 2010 Customer Service Accessibility Report

The OPS has become the first public sector organization to file its report in compliance with the Accessibility Standards for Customer Service regulation. This is the first standard to emerge under the Accessibility for Ontarians with Disabilities Act (AODA), 2005.