Skip to content
You are here > Home > Your Ministry > Ontario Building Code > Appeals & Approvals > Building Code Commission > The Building Code Commission’s Public Accountability Documents > Business Plan 2017-2020 > Overview of Commission Key Activities

Follow us

Overview of Commission Key Activities

Email this page

OVERVIEW OF COMMISSION KEY ACTIVITIES

Staff supporting the Commission are responsible for case management and customer service to persons wishing to apply to the Commission for a hearing. The Commission Secretary liaises with the applicants and respondents throughout the appeal process. The Commission Secretary also works with Building and Development Branch staff in order to obtain Branch opinions on the technical issues involved in applications. Hearings are scheduled for the earliest possible hearing date, based on the volume of applications received.

The Ministry’s Coordinator of Building Innovation is the senior Commission staff person and is responsible for the overall administration of and policy development for the Commission. This involves liaising with the Minister’s Office regarding the appointments process, issues management, business planning, performance measurement, monitoring of expenditures and ensuring compliance with agency sector requirements and Treasury Board/Management Board of Cabinet directives.

The Commission received 49 new applications and held 47 hearings between April 1, 2015 and March 31, 2016. Once the hearing has concluded, the members of the panel deliberate on the evidence and render their ruling. This decision is then communicated to the parties to the hearing and is eventually posted on the website at http://www.mah.gov.on.ca/Page7394.aspx. The Commission received the following numbers of applications over the previous five years:

 

 Fiscal Year*  Building Applications  Septic Applications  Permit Time Period Applications  Inspection Time Period Applications  Total Applications

2012-2013

29

4

1

0

34

2013-2014

29

5

6

0

40

2014-2015

30

4

1

0

35

2015-2016

44

3

2

0

49

2016-2017**

21

4

1

0

26

 

The Commission conducted the following numbers of hearings over the previous five years:

Note: Differences in application vs. hearing totals may be attributed in part to matters being resolved between the parties before a hearing is held as well as having some hearings involving files from previous fiscal years.

 



Fiscal Year

 

Total Hearings

2012-2013

24

2013-2014

38

2014-2015

26

2015-2016

47

2016-2017

25

 

* The Commission’s fiscal year runs from April 1 – March 31.

**The actuals for 2016-2017 do not reflect the entire fiscal period. The numbers are interim actuals that cover the period from April 1, 2016 to December 31, 2016. Results for the 2016-2017 fiscal year will be reported in next year’s business plan report.

Achievements

Several steps have been taken to enhance the Commission’s performance and accountability over the past several years, including addition of performance measurements to the Ministry’s business planning process, and continued monitoring of Commission-specific performance measures. The Commission surveys its clients at the end of each fiscal year, survey results for the 2016-2017 fiscal year will not be received and tabulated until end of April 2017. Results are reported in the Commission’s Annual Report.

Based on the annual client survey, the Commission identified the following achievements for 2015-2016:

  • Heard 100% of service level disputes within five days from the date of application.
  • Continued to provide a fair and expeditious appeal mechanism regarding technical disputes and, as a result, again faced no judicial review challenges during the 2015-2016 fiscal year.
  • Continued its practice of surveying clients after the close of the fiscal year (i.e. after March 31, 2016 for this business plan).
  • Survey results of parties that used Commission services in the 2015-2016 fiscal year indicated that:
    • 92% felt that the processes and procedures were clear and understandable.
    • 92% felt that members demonstrated an appropriate level of expertise regarding the matter under consideration.
    • 100% felt that they were treated with courtesy throughout the application process.
    • 100% felt they were treated with courtesy at the hearing.
    • 92% were satisfied with the overall level of service provided by the Commission.

Other achievements in 2015-2016 fiscal year included:

  • The Commission Chair and staff worked with the Public Appointments Secretariat and the Minister’s Office to develop a job advertisement which advertised vacant and upcoming membership positions.
  • The Commission Chair identified suitable candidates from the applications received, and made recommendations to the Minister’s Office on possible new appointments.

The Commission has also identified the following achievements in 2016-2017 from April 1, 2016 to December 31, 2016:

  • The Commission continued to maintain its compliance with the Management Board of Cabinet’s Agencies and Appointments Directive:
    • prepared, finalized and submitted its three year Business Plan for 2016-2019;
    • its Memorandum of Understanding was affirmed by the new Minister within the specified time frame following the change in Minister that occurred in June 2016; and
    • its Annual Report for 2015-2016 fiscal year was completed and approved by the Commission within the specified time frame.
  • The Commission continues to maintain compliance with the Adjudicative Tribunals Accountability, Governance and Appointments Act, 2009.
  • The Commission held two meetings of the full Commission, and will continue this practice as it accommodates the review and approval of accountability requirements such as the Annual Report and the Business Plan.
  • The Commission has met the gender diversity target set by the Ontario government that, by 2019, women make up at least 40% of all appointments to every provincial Agency, Board and Commission.
  • A job advertisement was posted on the Public Appointments Secretariat website in late 2016 seeking candidates with experience in on-site sewage systems. The Chair is expected to make recommendations to the Minister for possible new appointments in early 2017.