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Rent Receipts

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If the landlord does not give you a rent receipt free of charge upon request, they can be found guilty of an offence under the Act.

Quick tips

Your rent receipt must include the following information:

  • the address of the rental unit
  • your name
  • your landlord’s name
  • the amount and date you made your payment the reason for your payment (i.e., monthly rent, last month’s rent deposit, arrears of rent)
  • your landlord or landlord’s authorized agent’s signature

Your legal rights and responsibilities:

  • ask your landlord for a rent receipt in writing. Make sure your landlord notes the rental period on the receipt.
  • keep your rent receipts safe. If a tenant misplaces a rent receipt, the landlord is not required to issue another.
  • if your landlord will not give you a rent receipt, contact the Rental Housing Enforcement Unit for help. Make sure you have the landlord’s contact information (i.e., name, address, telephone number).
  • the Landlord and Tenant Board  can help you explore other options. Contact them at 1-888-332-3234 or ltb.gov.on.ca.