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Landlords and Tenants Rights and Responsibilities

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Landlords Rights and Responsibilities

As a landlord you should know your rights and responsibilities under the law. Visit the Landlord and Tenant Board website for comprehensive information about landlord and tenant rights and responsibilities.

Understanding your obligations as a landlord will help to prevent offences from occurring. This is especially important for new or small-scale landlords, including those renting out homes or basement apartments.

Some common landlord offences include:

  • disconnecting or interfering with a vital service (heat, electricity, fuel, gas or water) that the landlord is required to supply to tenants
  • illegally evicting a tenant without following the eviction process
  • failing to provide rent receipts to tenants who request them

Quick Tips

  • keep open lines of communication with your tenant(s) to minimize disagreements
  • ask your tenant to agree upon rental terms in writing
  • always keep copies of documents that you provide to your tenant
  • ask before you act. If you are unsure what you are doing is allowed under the Act, check information sources including the Landlord and Tenant Board website
  • call Rental Housing Enforcement Unit at 1-888-772-9277 or 416-585-7214 or visit http://ontario.ca/rentaloffences for information on immediate issues such as tenants refusing to allow entry to a rental unit after a lawful notice of entry was provided
  • the Landlord Self-Help Centre, a non-profit community legal aid clinic, has a useful website that helps smaller-scale landlords understand their rights and responsibilities

 

Tenants Rights and Responsibilities

As a tenant you should know your rights and responsibilities under the law.   Visit the Landlord and Tenant Board website for comprehensive information about landlord and tenant rights and responsibilities.

Understanding your obligations as a tenant will help to prevent offences from occurring.

Some common tenant offences include:

  • changing locks or adding a lock to the rental unit without receiving the landlord’s permission
  • interfering with the landlord’s right of entry into the rental unit
  • providing false and misleading information in documents filed with the Landlord and Tenant Board

Quick Tips

  • keep open lines of communication with your landlord to minimize disagreements
  • ask your landlord to agree upon rental terms in writing
  • always keep copies of documents that you provide to your landlord
  • if you are unable to resolve a rental issue with your landlord, you can contact the Landlord and Tenant Board for more information
  • if you are facing immediate, serious issues such as an illegal eviction, altered locks or disconnection of vital services, you can also contact the ministry’s Rental Housing Enforcement Unit at 1-888-772-9277 or 416-585-7214 or visit http://ontario.ca/rentaloffences