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Other Resources

• Service Delivery Review and Improvements in Leeds and Grenville - 2007 Central Region Municipal Conference  (199k)   (433k)
  Service Delivery Review: Stephen J. Fournier, Chief Administrative Officer, United Counties of Leeds and Grenville
  
  
• The Essence of Strong Management in the Municipal Sector (180k)   (465k)
  Service Delivery Review: Managing in a Political Environment - Stephen Finlay, Senior Policy and Program Advisor, Intergovernmental Relations and Partnerships Branch, MMAH
  
  
• American Evaluation Association and the Canadian Evaluation Society - 2005 Joint CES/AEA Conference  (812K)  (4.4 Mb)
  Service Delivery Review and Improvement: Applying Evaluation in the Municipal Sector – Curry Clifford, Manager, Municipal Service Delivery, Municipal Performance and Accountability Branch, MMAH
  
  
• AMCTO Presentation on Service Delivery Review - 2005  (5.6 Mb)
  Service Delivery Review: Bod Maddocks, CAO, Township of Rideau Lakes and Curry Clifford, Manager, Municipal Service Delivery, Municipal Performance and Accountability Branch, Ministry of Municipal Affairs and Housing
  
  
• Ontario Good Roads Association on Service Delivery Review - 2005 Workshop Presentations  (1.8 Mb)
  Service Delivery Review: Denis Merrall, Director, Transportation and Emergency Services, County of Middlesex and an OGRA past President